Roadside Pre-Loved are an award-winning car dealership in County Londonderry. You can browse our accolades below.
2020 Automotive Management Awards
The Team at Roadside Kia in Coleraine were this year delighted to have received two awards at the 2020 Automotive Management Awards held at the ICC in Birmingham, where over 1000 people joined in what are the largest National Motor Trade Awards for both Manufacturers and Dealers.
Roadside Kia won 2nd place in both categories for:
- Best in Customer Service
- Community Hero Award
The Team at Roadside were most thankful to be recognised twice in one evening for the good Customer Service that we try and offer all our customers both through sales of our new and used cars and also through our class leading Service Department. Testament to this is the recent independent Judge Service Survey that said that 98% of Roadside Customers would recommend us to friend and family!
It is also fantastic to be recognised at a national level for the local work that we do in the local community through the local primary schools football giveaway, and also local sports teams and charities - At Roadside we like to put something back into the local community who support us so loyally!
Best UK Dealership to Work For
Roadside (Garages) Ltd in Coleraine, Northern Ireland, has been named one of the UK's Best Dealerships to Work For for the last 3 years running. The programme, which is run by Automotive Management, the UK's leading automotive retail business publication, is a celebration of elite employers in the automotive franchised dealer industry who have proven that they know what it takes to create an environment where people love to come to work.
The aim of programme is to raise the bar among industry employers, creating excellence and employee engagement that will attract talented people for years to come.
Roadside (Garages) Ltd has been consistently recognised for providing an outstanding workplace environment that engages its staff and allows them to flourish. The company is committed to ensuring its employees are motivated and happy through a range of benefits, and promotes a positive workplace culture through:
- Understanding that real improvement starts with a commitment from the top.
- Defining their corporate values and living by them.
- Hiring for team and cultural fit.
- Evaluating productivity versus time served.
- Embracing flexibility.
- Hiring and promoting leaders who love what they do.
- Placing trust and respect at the centre of all relationships.
As a family owned Kia dealership Roadside (Garages) Limited provides a wide range of jobs and careers within the motor trade. The company aims to provide an excellent work-life balance and tries to enrich the lives of all staff by cultivating a family, friendly atmosphere. It also pays an annual bonus for attendance. Long service is recognised by a gift or meal, and the company is proud to be able to say that its 5 longest serving team members have more than 100 years' experience serving Roadside customers and almost 30% of Roadside staff have more than 10 years' service, making Roadside's staff retention amongst the highest in the motor industry.
Car Dealer Used Car Awards - Used Car Dealership of the Year
Roadside Kia has been honoured at the prestigious Car Dealer Used Car Awards for the last 3 years. The dealership was presented its award for Used Car Dealership of the Year in 2017 by TV's Wheeler Dealer, Mike Brewer, and were delighted to receive Highly Commended Awards in 2018 and 2019.
The coveted award - which in 2017 saw Roadside Kia triumph over an exceptionally strong field - recognises the dealer for excellence across the board. All nominees receive several difficult mystery shopper visits before a panel of expert judges scored them against a demanding set of standards.
Mike Brewer states: "Organisation is key when running a site populated by 100 or more cars and keeping your customers happy with so much in stock is a hard task. Roadside Kia can give themselves a much-deserved pat on the back for their awards."
Roadside is proud that as a business we place great value on our excellent reputation and work incredibly hard to ensure we offer the very highest standards of customer care across all areas. These awards show we are on the right track.
Kia Approved Used Car Award 2020
Mr Kevin Henderson from Regional Used Car Manager presents the Roadside Team with their 100 Club Certificate for Kia Approved Used Cars. This is the 2nd year running that Roadside Kia have won the award for selling the most Approved Kia cars in Northern Ireland in fact more than the rest of dealers put together.